Product Content Analyst (creative Writer) (Karnataka)

Job Description

People love working here because:

Fast-paced release cycle
Ownership & autonomy of area
Analytics-driven decision-making culture
Smart & nice people (even if we say so ourselves)
Ability to contribute ideas & watch them come to life
Problem-solving environment
Were obsessed about the customer
Tiny creature comforts like snacks, drinks, movie treats, games

What we expect from you:
As a Product Content Analyst, you will be responsible for crafting & packaging the messaging and positioning within company across web, mobile & email platforms.

Work cross functionally with designers, engineers, and content matter experts to coordinate the creation of various user communications
Create a unified view of all user touch points to ensure that the customer experience is coherent and well designed
Be the expert on your customers, how they interact and their personas
Manage creation and execution of email campaigns, blogs and product-specific content
You will conceive and develop innovative, creative (even whacky & quirky) content efforts that drive demand and user engagement
An ability to work independently, smartly and quickly without a constant need for direction

Where do you fit in?
Chief Product Officer
^^^
Product Content Manager
^^^
Product Content Analyst

Who you are:

You LOVE creative writing and want to impact users through impactful and engaging communication.
You have 2+ years of experience creating and running email campaigns and have worked in B2C, customer-facing communications.
You possess the ability to grasp and repackage complex topics in a simple, edgy but intelligent, clear and engaging manner.
You have strong interpersonal skills and the ability to work effectively with people including product leads, designers & various functions across the organization.
You have a sharp eye for detail, exceptional command over language, and highly developed organisational skills, including the ability to lead teams.
You have an ability to multi-task and juggle several urgent content requests without getting flustered, letting quality slip or negatively impacting project timelines.

Product Mindset:

Obsessed about consumer friendly, simple, clean messaging
Thinks and understands user flows, customer needs and business needs
Communicates thinking of interaction and functionality of products
Stays tuned to the pulse of creative, customer-facing campaigns online

Business Mindset:

Excited to take ownership at an early stage of the company
Decisive with strong design intuition and interest
Agile and flexible in a fast-changing start-up environment
Ability to logically reason and justify design choices to key stakeholders

Above All Else:

A creative wordsmith who loves creating beautiful things (Being a Grammar Nazi wont hurt)
Can perform above par even on a writers block day (it happens, we know)
Loves learning and growing personally and professionally
Always has a point of view (and is not afraid to voice it) and has an open mind
No ego and has a high bar on selfs work
Thinks he/she has far more to offer than weve demanded here!

Company Description

In corporate in 2006, Black & White Business Solutions Pvt Ltd has been the staffing… industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies.   Read full description