Sales Executive - Commercial Vehicle, Mumbai - 1296150

Job Description

DUTIES AND RESPONSIBILITIES

• Greets all customers promptly; provides timely professional service.
• Completes Customer Records (CDIF) promptly and accurately.
• Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate.
• Builds customer loyalty and promotes the dealership brand image.
• Is accurate and timely in completing paperwork and assigned tasks.
• Delivers vehicle to customers in a positive and memorable way.
• Effectively prospects by phone, mail, e-mail and face-to-face to meet prospect generation targets.
• Identifies repeat customers and treats them accordingly.
• Contacts previous customers, especially those who are ending their finance tenure, about new product arrivals.
• Calculates and tracks progress of sales and prospect goals and sales deals.
• Ensures that work is completed on time and as required
• Keeps up-to-date on Tata products and competitor products.
• Maximizes recommendation sales

Company Description

The success story starts with the vision of Shri. Mishrilal Bafna in 1956 to become a… business group rooted firmly on the stability and value systems of a traditional family business. It lived on the promise of being a strong customer-focused and dynamic entity.

Today the group has spread its wings with its values as the guiding light. It started with the collaboration with TATA Motors in Maharashtra. After tasting success by being the market leader it has entered into associations with various other successful automobile companies in India like Honda, Hyundai and even Harley Davidson.

Since then the Bafna Group has been expanding in various segments of business like Logistics, Insurance, finance and even travel.   Read full description