Technical Support Voice, Perungalathur - 1350780

Job Description

To provide timely and effective resolutions to customer’s queries through chat and E-mail.
To achieve the productivity target
Ability to handle multiple chats effectively with a good typing speed.
Provide customer service with the human interface, identify and understand customer need.
Ability to provide effective and achieve 100% customer satisfaction.
Exp. : – 2-4 yrs.

Company Description

We are a reputed $500 million US based multinational Technology-Enabled Business Process… Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.

With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.   Read full description