Monday, June 15, 2015

Customer Service Associate - Floater - Full-time, Chennai - 1335208





Job Description

As a Couttsfinancial Customer Service Associate, you will be part of successful and growing retail banking organization. As a Customer Service Associate, you’ll be an essential part of the client experience on the floor, coordinating with every member of a first rate branch bank staff. You’ll gain the satisfaction of knowing that you are meeting customers’ needs by providing personable, quick service. Your position reports to the Branch Manager.


In a typical banking day, you will enjoy a high level of customer contact, and you’ll draw upon your own product knowledge, cash handling experience, and service training. Every day will be different, and you will spend some time on the teller line and other times at a sales and service desk. Your colleagues will count upon your ability to convey features of Couttsfinancial products to customers and then refer them to the appropriate branch professional for further assistance. Couttsfinancial is committed to leadership, so you will be backed by state-of-the-industry software, call-desk support, and training resources. You’ll have the prestige, security and room to grow offered by a large company, and the intimacy of a neighborhood bank, where you’ll know customers by name, and work in a team-oriented environment.




Requirements


High School Diploma, GED or equivalent is required


Some cash handling experience is required


At least 2 years of customer service experience in a financial services, sales or retail industry is preferred


Prior experience in being evaluated by customers is preferred


Ability to multitask


Excellent interpersonal skills and professional manner


Strong written and verbal communication skills


Computer skills to include ability to work in Windows based applications


Able to lift heavy coin as well as stand on feet for a long period of time


Able to work evenings and weekends depending on branch needs is required


Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.




Company Description

CouttsFinancial Services is a banking institution with more than 20 years experience.
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Our continued growth can be attributed to focusing on core objectives which include investing in top talent, maintaining diverse revenue streams and expanding our regional presence with the goal of becoming the premier financial services provider in each of our markets.   Read full description




Additional Information

Last updated:

16/06/2015


Job type:


Full time


Position type:


Permanent


Vacancies:


8


Minimum experience:


Between three and five years


Education:


Compulsory Education


Category:


Jobs in Banking / Financial Services



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