Guest Relation Executive, Mumbai - 1334605

Job Description

Exp:0.6 – 5yrs

Job Title: Guest Relation Executive for Hospital
(Only from healthcare background)
Location: Mumbai (Malad)

Female candidates- 10 Vacancy
Only for Day shift
Male Candidate- 5 vacancy
Looking for night shift.
Healthcare experience must and compulsory
Candidate with smart look, presentable and Confidence.
Excellent English Communication as well as speak Marathi and Hindi
Qualification: Any graduate or any graduate in hotel Management, Diploma in Hotel Management or degree.

Reporting Relationship:

Main Purpose of the Role:
Handling front desk and customer relationship in
To attend patients and their relatives at various nodes in hospital to satisfy their non medical needs.
General Management Responsibilities

Responsible for smooth functioning in their designated ward and/or working area

Ensure that the day to day report of her floor/area must reach GM Operations

Should be updated about the required information on availability of consultants on a day today basis

Coordinate & communicate with other Secretarial staff in her ward/working area

Proposing initiatives for improving the efficiency of the ward and enhancement of operations function.

Be a link between the patients and patients attendants and the hospital

Ensure all new admission patients are attended promptly by the consultant (benchmark is
maximum 30 minutes) and the medication to the patient is given immediately

Keep informing attendants about the bill status of respective patients on day to day basis.

Company Description

Le HR Solutions, since its inception in 2003, is one of the fastest growing HR Consulting &… Boutique Services company based in Western India and a preferred one-stop shop. We serve Top Corporate, MNCs across the globe. HR Works is our Brand which is dedicated to foster human potential in various settings – individual, small groups, communities and corporate organizations with a specific focus on Small & Medium Businesses. We bring in a strong Values frame-work and work on a ‘Opportunity -Risk’ Model while partnering with our Customers to co-create new opportunities and move up the value chain of the offering and address those ‘latent needs’ which create value and impact for the customer. Our strengths include the combination of youth, experience and wisdom. The young minds add to the vibrant energy and creative thinking to our organization. The veterans add invaluable experience of through their knowledge and expertise to the team.

HR Works India, Gurgaon is a full suite HR & Learning Services Consultancy. The company operates through two independent organizations Le HR solutions in Pune and HR Works India in Gurgaon.  Read full description