Solution Delivery Pre-Sales Consultant, Chennai - 1325486
Job Description
B2BE is a global IT consulting and software development organisation that helps businesses become more efficient and profitable through the deployment of a wide range of IT solutions and packages. Since its inception in Australia, B2BE has expanded its operations across Europe and Asia, serving customers in diverse industries and market segments.
We are currently looking for a Solution Delivery Pre-Sales Consultant to deliver high-quality projects to our customers and assist our Indian sales team with the growth of the business.
The role will be based in Chennai, but will have a national focus in regards to delivering projects to our customers and a global focus in regards to working and communicating with the other B2BE Teams.
The Solution Delivery Pre-Sales Consultant role within the B2BE environment is specifically designed to facilitate, liaise and develop a seamless interface between B2BE customers and Sales & Account Management functions, with the B2BE Technical functions, to ensure projects are delivered on-time, in full and to a very high standard.
In addition to the technical and project deliverables, the Solution Delivery Pre-Sales Consultant’s role is to bridge the gap between the interests of the Sales and Business Development functions (dynamic and agile) and the interests of the Solution Delivery function (stability), to quantify and qualify prospects’ and customers’ needs and ensure that sales proposals and projects are feasible and deliverable, and to assist Sales with product and solution pre-sales activities.
Responsibilities:
• Pre Sales: Monitor and manage the technical pre-sales environment and ensure compliance to internal governance, and support sales functions with professional consulting technical guidance for prospective customers. Provide sales functions with clear technical documentation and processes around the delivery of sales based initiatives;
• Project Management: Manage a portfolio of projects from initial scope to final invoicing, whilst meeting client expectations and company performance standards, and managing stakeholder communications and expectations at all times;
• Development and Technical Ownership: Take ownership in delivering projects, internal testing, external testing with customers and actioning connectivity protocols as required for each project;
• Customer Project Support: Act as a point of contact for identified key client account(s), liaising specifically for project requirements, progress reporting and the development of further potential customer projects; and
• B2BE Support: Provide tier two customer support to assist global shared services teams in delivering support levels defined within the B2BE standard support service level agreement.
Requirements
• Self-motivated and Results Driven;
• Team Player;
• Detail Orientated;
• Information and Technology Proficient; and
• Excellent Customer Service Skills.
• 5 to 7 years relevant work experience; and
• Bachelor Degree in Computer Science or educational/experience equivalent;
• C/C++ programming knowledge is a must; and
• Excellent technical written and verbal communication skills in English and Indian are essential.
• A good understanding of electronic document formats and communication protocols;
• Excellent planning, problem management and organisation skills are essential;
• Project management experience is essential;
• Presentation skills and experience is essential;
• You show initiative, are proactive and have good interpersonal skills with a strong personality;
• Good understanding of business processes and B2B/e-Commerce processes;
• Must be able to establish a professional working relationship with the Team, which is spread across multiple geographic locations, and Customers; and
• Must be able to multi-task and excel in a fast-paced, on-time deliverable environment.
Company Description
B2BE, was established in 1998, transmitting trade partners’ electronic documents over the… Internet. B2BE now handle millions of document transactions every month and have developed many complimentary products including: BPO, SaaS supply chain collaboration tools, Web Portals and automated Three Way Matching.
B2BE develop and manage their own solutions rather than reselling third parties solutions.
Offices
The B2BE Group of Companies has offices in Australia, China, Hong Kong, India, Malaysia, Netherlands, New Zealand, Philippines Singapore, Switzerland, UK, US and Vietnam. Globally, B2BE employs more than 180 people.
Driven by a wealth of knowledge, inspired by innovation and driven by a passion for what we do the team at B2BE are able to help your organisation deliver a range of initiatives geared toward supply chain efficiency to help reduce complexity, overhead and improve process flow. From review through to delivery we listen to you to understand where you may have issues and opportunities then develop solutions to meet and exceed your requirements and then we will work with you as a partner to ensure your goals and objectives are continually met. This is our passion; we want our passion to be your innovation!
So what makes us really different?
Passion:
Passion is a key component in our people. They believe in our company and believe in what we offer. This is important to you as a client as passion can be infectious and this ensures the success of any project or requirement you may have. Ask any one of our existing clients what we bring to the table and apart from experience passion is a key attribute we will deliver as part of the solution.
Solutions:
We are able to offer a full range of solutions to enable full supply chain management and document outsourcing from the relatively simple to the highly complex. Our solutions are highly flexible and can be tailored to meet your specific requirements. We don’t deliver off the shelf solutions that will sit in a box on a shelf never to be used or implemented! We have the passion and conviction to make the solution work for you and provide you with a return on investment.
Service:
For B2BE service is an intrinsic part of our solutions to ensure that throughout the service delivery cycle and well into the future you are able to work with our people to ensure we are continually meeting your ongoing goals and objectives. We like to consider our service offering to be that of a partner, some one you can call who will listen and then will act with both you and your company’s best interests at heart. Read full description
Additional Information
Last updated:
13/06/2015
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Between five and ten years
Education:
Diploma
Category:
Jobs in Sales / Business Development
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