Urgent Opening for Operation Executive in Western Line.....@ Priyanka, Mumbai - 1339730

Job Description

answer calls and respond to emails
handle customer inquiries both telephonically and by email
research required information using available resources
manage and resolve customer complaints
provide customers with product and service information
enter new customer information into system
update existing customer information
process orders, forms and applications
identify and escalate priority issues
route calls to appropriate resource
follow up customer calls where necessary
document all call information according to standard operating procedures
complete call logs
produce call report

Requirements

-Candidate Must Be a Graduate

– Language Fluency in following Languages

– English (Compulsory)

– Hindi (Compulsory)

– Tamil/ Telugu /Punjabi /Malayalam

Company Description

Seven Consultancy is a result of the motivation of young entrepreneurship under the… guidance of experienced professional from industry. Young entrepreneurs know the recent trends of market. Flexibility of the services has helped Seven consultancy to secure a brand name in the market. So we have access to an overall career solution. Seven consultancy believes in shaping the way of success for its clients.

Journey of Seven Consultancy started in 2007. Now it has crossed many milestones and added so many feathers in its crown. Currently operating from Kolkata & Mumbai to provide services all over India & abroad.

We provide not only counseling but also a complete career solution starting from Education phase to Professional phase.

Candidates Benefits:

Free counseling for their higher studies
Selecting colleges based on their requirement & necessity
Conducting Seminars & Training
Arranging Internship
Providing placement solution   Read full description