CIB - Transaction Processing Supervisor - Team Leader - Bangalore (Karnataka)

JPMorgan Chase – Date posted: 11 Sep 2015
About J.P. Morgan Corporate & Investment Bank

J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Functional Job Title: Transfer Agency – Transaction Processing Team Lead

Reporting To: Transfer Agency Transaction Processing Manager

Department Summary

The Operations Business Line of Worldwide Securities Services is responsible for the support services and back office functionality of external Fund Managers.

The Transfer Agency Product Group is part of the Operations business line and provides key value added functions for Clients including:

• Processing of all investor related activities

• Carry out Know Your Clients checks on investors

• Regulatory and Tax reporting for investors and the funds administered

• The accurate processing and settlement of Cash

Each of these functions has specific deadlines for completion and delivery either to other internal departments or directly to Fund Managers and Clients.

Position Summary

Your outstanding communication and investigative skills will be imperative in the role to appropriate resolution of all items raised either internally or externally. Given the level of exposure to the Client and other internal departments, exceptional ownership and interpersonal skills will be required in order to achieve the appropriate outcome.

You will gain an in-depth knowledge of system and business process aspects of Transfer Agency as well as an understanding of tax and legislative requirements related to managing investor related activity.

Key Accountabilities/Major Responsibilities:

The Transaction Processing Team Lead is expected to be proficient in the following:

 Assist the Transaction Processing Manager in the management of the team and in the oversight of day-to-day BAU operations.

 Ensure accurate trade processing, review and reporting in accordance with the established work practices and procedures of the Transfer Agency Group.

 Accurately record money movement and reconciliation of the same in accordance with the established work practices and procedures of the Transfer Agency Group.

 Carry out Anti-Money laundering (AML) checks whilst displaying a comprehensive knowledge of the established practices, processes and procedures of JPMorgan including in-depth industry awareness.

 Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner for submission to the Transaction Processing Manager.

 Provide support to Transaction Processing Manager through investigation and analysis and provision of relevant data, to resolve client queries, as required

 Lead and/or participate in internal and external projects

 Ad-hoc tasks as directed by the Manager.

/Experience/Knowledge

General Knowledge and Experience Required:

 1-3 years relevant Financial Institution (FI) experience is required. Transfer Agent experience is preferred.

 1 – 3 years people management experience

 Working knowledge of Transfer Agent administration systems

 High proficiency in MS Office

Previous JPMorgan Career Experience Required :

 Previous experience on relevant FI systems

Formal :

 Relevant Tertiary Degree

Behavioural Competencies:

 Solid Interpersonal skills – ability to interact effectively both with individuals & teams, a team player.

 Excellent English written and oral communication skills; ability to communicate effectively to different styles at all levels,

 Assume accountability through willingness to take ownership and responsibility to accomplish goals.

 Adaptability to maintain standards and adjusting effectively to work within new work structures, processes or requirements.

 Initiating action and escalating potential risks to minimise loss.

 Commitment to provide high standards of quality client service.

 Should be able to assist the Manager in planning and time management, to meet strict deadlines and team objectives, with an ability to prioritise key tasks whilst working under pressure.

 Ability to multi-task in the completion of any assigned functions.

 Analytical and logical skills, sound problem solving ability.

 Proven ability to enhance and streamline processes, demonstrating a pro-active approach to change.

 Able to work under limited direction

 Ability to attain in depth knowledge of the technology and applications used within the business.

Operating Systems

 External systems –all Microsoft products such as Excel, Word, Power Point.

Special Requirements

 None….

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