Assistant Manager Front Office (Maharashtra)
Job Description
1. To assist and supervise all the activities of the front office operations on a daily basis.
2. Assisting the Front Office Manager as and when required.
3. Assist to the Superior in absence of Front Office Manager for entire front office functions.
4. Taking the call from MRD and allotment of rooms as per the daily arrival.
5. To co-ordinate with the Finance department for the bills receivables.
6. To feed the system on the packages designed for customers or any new updates on the packages.
7. To handle customer issues relating to front office and escalating if required.
8. To monitor and control the vehicle movement for pick ups and drops.
9. To handle reservation and room allotment queries of the customers.
10. To provide training to the front office staff on front office handling as per trailing calendar.
11. Attend the meetings in absence of Front Office Manager
12. Co-ordinate the other department like housekeeping and engineering for smooth functions.
13. Preparation of reports, VIP movements etc.
Company Description
Mahindra Holidays & Resorts India Limited is part of the US $14.4 billion multinational… Mahindra Group. With more than 144,000 people in over 100 countries across the globe, the Group is also among India’s top ten Industrial Houses. The Group has interests in aerospace, aftermarket, agribusiness, automotive, components, consulting services, defense, energy, farm equipment, finance and insurance, industrial equipment, information technology, leisure and hospitality, logistics, real estate, retail, and two wheelers. Read full description
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