Customer Care Executive(Technical) (Delhi-NCR)

Job Description

Position-Technical Sales Executive

Job Description-

A dynamic professional – minimum 10+2 educational qualification..

Experience::

Minimum 6 Months Experience in an inbound and outbound process with an International BPO/ITES.

Preferably experienced candidates may apply.

Fresher’s candidates with exceptional communication skills may also apply.

Salary 10k-30k with performance based incentives (for experienced candidates).

Transport service provided.

Meal at work.

5 Days working culture.

Job Profile: –

• Handling US customers and providing VOICE based technical support.


• Completely responsible for troubleshooting Network & OS related issues


• Should possess basic knowledge on networking concepts.


• Open to feedback & learning.


• Accurately capturing required customer details (as and when required with prior approval)

Skill Set & Competencies: –

• Excellent verbal communication


• Confident and determined approach


• A high degree of self-motivation and drive


• Ensure customer satisfaction with resolutions


• Ability to work both, independently and as part of a team


• Accurately capturing required customer details (as and when required with prior approval) Qualifications

FIXED SHIFTS 8PM-5AM

Company Description

We are US Based technical support company. We provide fastest support to the customer.… Running from past 3 years.Gopcpro to provide outstanding antivirus and antispyware protection, PC optimization and error repair tools that works quietly and efficiently, without slowing your PC down like other bloated security products.   Read full description