SR EXECUTIVE - CUSTOMER CARE (Okhla Phase 1) (Delhi-NCR)

Job Description

Dear Candidate,

Greetings!

We have urgent requirement for “Customer Care” Profile, preferably female nearby South Delhi Candidates for our growing e commerce team. He/she should have excellent communication skills and cross-selling and up-selling experience.

About Company: Styleever E Trends Pvt Ltd

Styleever is leading Lifestyle and Fashion portal for Men and Women alike. Styleever has been created and tailored to serve fashionable apparels and accessories for the people of taste and vogue. Our Strength is our Private label Brand – Mishka.

No of Openings: 02

Work Timings: 10:00 – 6:00 PM (2nd and 4th Saturday fixed off)

Job Description:

Designation: Sr Executive – Customer Care

Salary: Upto 20k

Key Responsibilities:

• Interact with customers by phone, e-mail or online chat concerning various care issues.

• Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.

• Solicit cross-selling and up-selling opportunities within the customer care experience.

• Tracking and reporting of relevant customer care performance metrics.

• Capturing and applying customer feedback.

Key Skills:

– Excellent Verbal and Written communication Skill.

– Team Oriented.

Regards

Nidhi Sinha

HR Executive

Company Description

Styleever.com is India’s leading Lifestyle and Fashion portal for Men and Women… alike. Styleever.com has been created and tailored to serve fashionable apparels and accessories for the people of taste and vogue. At Styleever.com the one gets the best deals on fashion apparels for men and women alike..   Read full description