Technical Support Executives Needs In Convergys BPO<<997I354429>> (Delhi-NCR)

Job Description

Job Description: – Inbound / Outbound Technical Support.
Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.

Roles & Responsibilities:
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
Salary: 18k – 25k Inhand
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Call Now-997I354429

Requirements

Desired Candidate Profile
Education-
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Candidate Profile-
Any Graduate OR Under-Graduate / drop out / pursuing with 12 months international calling experience in server support/ cloud computing/ Active directory.
Excellent verbal skills in English Language.
SERVER knowledge is must.
Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems

Company Description

Think Vision BPO International Headquarters Is Located In London. We Have 10 Major Regional… Headquarters Strategically Located On All Continents. We Have Over 100 Fully Staffed Offices In Major Cities Around The Globe.
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