Call Center - English & Hindi (Tamil Nadu)
Job Description
* Answer incoming customer service calls and respond to inquiries from investors,
dealers and prospective investors.
* Make telephone calls to investors, brokers, dealers, and banks. Keep abreast of
current market conditions, fund and company policies, and all procedural
information. Maintain knowledge of all applicable investment and tax law changes.
* Initialize investigations of complaints via internal communication channels
* Generate and prepare MIS reports
EDUCATION AND EXPERIENCE :
(Years of experience is not applicable for European jobs)
• Degree. Experience in the financial business and customer service.
• 0-2 years related experience and excellent communication skills
Requirements
* Service investors and dealers with prompt and accurate responses to telephone inquiries regarding account and fund transactions, policies and procedures as well as giving support for web based applications. Review, input, and verify transactions on applicable company systems. Transactions/calls may be generated by investors, dealers, institutions, or internal customers. Fulfill customer expectations. Contact investors and/or dealers by phone to gather missing/incorrect information on inquiries
Company Description
Flexus, a young and energizing Recruitment Firm, offering cost-effective, custom-built… ‘one stop’ solution for recruitment and Human Resource related needs to a select group of clients in diverse verticals. Flexus, dealing with all manpower requirements both temporary and permanent staffing based on the employers requirements and willingness. In a highly competitive market, Flexus has experienced exceptional growth. The reasons are as straightforward as our approach in doing business and client satisfaction. Read full description
Additional Information
- Last updated:
- 01/10/2015
- Job type:
- Full time
- Position type:
- Permanent
- Contract duration:
- permanant
- Vacancies:
- 6
- Minimum experience:
- Less than one year
- Education:
- Compulsory Education
- Salary range:
₨ 1,50,000 – ₨ 1,80,000
/ Yearly (Gross Pay)
- Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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