Branch Manager(Direct Channel) (Maharashtra)

M S A2z Corporate Allied Services – Date posted: 17 Jul 2015
Recruitment

 Ensure capacity utilization by recruiting FRM as per the manpower budget.

Ensure adherence to recruitment criteria and process set by the company. Induction & Training

 Ensure that employees ( FRM ) recruited are inducted and trained as per the L&D Policy defined by the company.

 Identify the training gaps of the Team and plug them in discussion with L&D team or conduct the training personally and ensure that attendance percentage is 100% for

his/her team. Business Development

Drive Business Target.

 Ensure that leads generated by the call center are allocated, tracked and closed.

 Ensure Self Sourcing Targets are achieved

 Business Reporting, MIS on sales call ( LMS) , Lead Utilization and conversion are tracked, maintained and reviewed on daily basis.

 Drive various R&R at the team level as defined by the company from time to time.

Man-management

 Motivation and retention of team. ( Control FRM attrition is much below the set benchmark for the channel)

 Maintaining roster for Team

 Provide Handholding and sales orientation to FRM Joint Calls.

 Identifying Training Requirement of FRM and handhold via L&D Manager or personnally conduct them as and when required…..

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