Commercial Assistant (Male & Female)., Thane - 1365007

Send Product Price Quotation, Performa Invoice to the Customer. Checking emails and replying. Preparing Circulars. Preparing Quality analysis report on quarterly basis. Follow up with sales engineers for outstanding statement of customer. Co-ordinate with customer for delivery status and order related complaints & queries. Preparing MIS Report & Monthly Sales Report. Preparing outstanding statement. To attend customer calls to support Customer Service and Co-ordinate with service, sales / marketing & order processing personnel. To tackle complaints like non-receipt of product / service, delay in services, problem in service delivery, defective product, non-working product, etc. Maintaining the Product wise database for Customers & Service Engineers Updating installation database & Service visit schedule. Receiving the sending email to respective department and sales executive, follow up with SE, Preparing Monthly follow up report, maintaining filing documents